Help pages, tutorials and tips about how to get the most out of

Time and billing settings

In, time can be tracked on tasks by users at pre-set hourly billing rates. This not only helps you understand and manage how you spend your time, but also helps you understand the value of your time.

This Support page will walk you through the settings in’s ‘Time & billing settings’ section.

This includes setting up:

  • time tracking
  • your Workspace’s default billing rate
  • tax rates
  • your billing report style (Business Time users only).

Be sure to see our ‘Set your billing rates‘ Support page for more in-depth information on setting up multiple different billing rates for users, projects and more.

Please note – Only ‘Admin’ users have access to time and billing settings in Learn more about user roles here.’s Solo Free plan permits one staff user with limited access features. You can update to’s  Business Time plan to invite more Admin users and use’s premium features, such as customised branding on billing reports.

Accessing time and billing settings

To access your time and billing settings, click on your Workspace name at the top left-hand side of your screen, and select ‘Time & billing settings’ from the drop-down menu that appears.

Or, once you’re already logged into, simply follow this link to access your time and billing settings.

A screenshot of demonstrating how to access the Workspace's time and billing settings.

Time tracking settings

Time tracking (disable)

You can choose to disable time tracking in, which means you won’t see the timer and you won’t be able to track and record your time on tasks. Any time already logged to tasks will remain stored, but will not be shown.

That way, if you want to use to organise and manage your tasks only, rather than to track your time, you will have a clean and clear platform to do just that.

A screenshot showing how to disable time tracking in your time and billing settings, in the case a user would like to use for task management rather than time tracking.

Time tracking increment

Because no two businesses are the same, the time tracking increment setting is designed to give you the flexibility to adhere to your unique billing and business reporting requirements.

You can choose to round your recorded time to the nearest 1 minute, 5 minutes, 6 minutes, 10 minutes, 15 minutes or 30 minutes when editing logged time or stopping your timer on a task. You can also choose to round up your recorded time to the nearest minute; simply select ‘Always round time up’ from beneath the increment icons.

A screenshot of's time and billing settings, where a User can select a unique time tracking increment; the nearest minute to which they want to round their time as it's tracked and recorded.

Time billing settings

Billing rate

Next, you can select your applicable currency and enter your default billing rate.

Your default billing rate will be the default rate applied to all users in your Workspace as they track time. This means that your time will be recorded at this rate on every task, unless you set up specific billing rates for users and/or projects. Learn how to set up different billing rates here.

Note – Only one currency can be selected per Workspace.

A screenshot in demonstrating where a User can configure their Workspace's default billing rate and currency.

Taxes can add tax automatically onto your time billing reports.

For the system to do this, you have to set your tax rates; you can do that in your Time & billing settings section, under ‘Taxes’. If you are in Australia, for example, you would input 10% for goods and services tax (GST).

Your tax totals will be automatically calculated for you when you create your time billing reports.

A screenshot in demonstrating where a User can configure their Workspace's default tax rate.

Billing report style

If you have subscribed to’s Business Time plan, you can customise your billing reports you send to your customers in this section.

You can add your company name, company logo, a default footer (for example, you could choose to detail your payment terms across all of your reports), and your time zone.

A screenshot demonstrating where a User can update their time billing reports’ style settings.
Share This